The document details how DigiTorc gathers and protects your personal data.
Personal Data, Use and Purpose of Use
Personal data is information which can be used to determine your identity. It includes information such as your name, street address, communication details like phone numbers, social media IDs and email addresses.
By default, our website can be accessed without you revealing your identity. If you want to arrange a consultation, we ask you for your name and other personal details. It is up to you whether you provide this data.
You can decide to erase this information from our database at any time. For details on how to do so, please refer to the section entitled “Deletion of your Data”.
When you access one of our websites, logs are automatically create and stored on DigiTorc’s internal and external analytics-partner servers. From time to time DigiTorc will evaluate this data in order to examine website visitor behaviour and preferences.
If you share your e-mail address with us, we will communicate with you by e-mail. We will not, however, pass your e-mail address on to third parties. Please be aware that you may decide to stop receiving e-mails from us at any time. For details on how to do so, please refer to the section entitled “Deletion of your Data”.
Depending on whether signature settings are enabled in your e-mail application, personal data may be automatically transferred when you send an e-mail to DigiTorc; this data will also be handled in confidence by DigiTorc.
Our website contains highly secure, encryption-protected order forms which are filled out in order to request information or to purchase products and services. Certain forms may request you to provide financial data, such as bank account details or credit card numbers. On these occasions, we guarantee that these details will be used solely for the purpose of billing and payment processing and only for the duration of a single and immediate transaction following which it is discarded from our system.
Links to other Sites
This site also contains links to sites under the stewardship of third-parties. While every effort is made to ensure that our ecosystem of partners operate similar standards of data privacy and governance, DigiTorc has no influence on the data security and privacy provisions implemented, or indeed the content of, referenced websites.
Sharing of Personal Data with Third Parties
DigiTorc will not share your personally identifiable data with third parties. Only where obliged by law or court ruling, will we hand over your data to third parties.
Deletion of your Data
You can have your data deleted by DigiTorc. You can avail yourself of this right at any time. If you no longer wish to receive messages from us or want us to delete your data, please send a message using the Contact Us form with that request.
Data for accounting and billing purposes shall not be affected by such deletion.
Use of our website denotes consent to information being saved and used as described in this document. Since any amendments to the data security and privacy declaration will be made on the website, you can establish at any time what information we save and how we use it.
Storing your personal information
We store and process your personal information inside of the European Economic Area (“EEA”).
We keep your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us.
Security of your information
To help protect the privacy of data and personally identifiable information you provide to us, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide services to you. In addition, we train our employees about the importance of maintaining the privacy and security of your information.
We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.
To exercise any of these rights please send a message using the Contact Us form with that request.
Right of access
You have the right to ask us for copies of your personal information.(Art 15 GDPR)
Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. (Art 16 & 19 GDPR)
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances. (Art 17 & 19 GDPR)
Naturally you also have these rights
- The right to be informed (Articles 12 - 14 of the GDPR);
- The right to data portability (Article 20 of the GDPR);
- The right to object to processing of personal data (Article 21 of the GDPR);
- The right of restriction (Article 18 of the GDPR) and,
- Rights in relation to automated decision making, including profiling (Article 22 of the GDPR).
We hope that we will be able to resolve any questions or concerns you have.
Please contact us on info(at)digitorc.com or
Post: Data Protection Manager, DigiTorc Moyola Park 18 Newcastle Galway,
However, you may at any time raise your concern with the Data Protection Commission at:
Post: Data Protection Commission, Canal House, Station Road, Portarlington, R32 AP23 Co. Laois
Updated: 22nd November 2018