GDPR and its implications outside of the EU
The General Data Protection Regulation (GDPR) is the latest data protection legislation applicable European Union (EU) member states. The intent […]
GDPR for IT equipment suppliers
The data controllers carries primary responsibility, along with any data processors to protect the data subjects under GDPR. Businesses who
Audit, Compliance, Encryption
3 Free Information Security tools
Part of GDPR is protecting users’ data, businesses are obliged to think about privacy when designing systems. Protecting data is
Splinternet: The three global approaches to user data.
How personally identifiable data is used is becoming one of the biggest divisions between the USA, EU and China. The
Big Data : The New Oil or Nuclear Waste?
We have been told that big data usage will differentiate successful businesses from failures. That is probably true, but not
Measure Customer Centricity with Staff Surveys
Many organisations include customer centricity and customer-first as strategic business goals in their annual reports and marketing collateral. Management systems will often be put
Documentation, Maturity Models, Personal Data, Surveys
A quick and simple Customer Experience maturity questionnaire
Organisations normally have very laudable goals about customer centricity in their annual reports and strategic documents. A strong management system
GDPR enforcement and compliance mechanisms
Naturally any regulation which outlines rights for data subjects and responsibilities for data controllers and processers needs enforcement and compliance mechanisms. Enforcement & Compliance
First five questions for GDPR compliance
When confronted with the looming deadline of May 2018 for GDPR compliance there are five big questions any organisation should ask. Who deals