Measure Customer Centricity with Staff Surveys
Many organisations include customer centricity and customer-first as strategic business goals in their annual reports and marketing collateral. Management systems will often be put in place […]
Many organisations include customer centricity and customer-first as strategic business goals in their annual reports and marketing collateral. Management systems will often be put in place […]
Successfully completing an ISO 27001 certification places great demands on an organisation. The announcement of success is normally treated as the end of a difficult […]
Having an ISO 27001 system in place mandates a set of documents. These documents may be the most visible manifestation of a system and certainly […]